{"id":14016,"date":"2026-05-01T11:17:56","date_gmt":"2026-05-01T09:17:56","guid":{"rendered":"https:\/\/staging.smc-monitoring.com\/nl-nl\/?p=14016"},"modified":"2026-05-01T11:34:27","modified_gmt":"2026-05-01T09:34:27","slug":"optimalisatie-geverifieerde-alarmen","status":"publish","type":"post","link":"https:\/\/staging.smc-monitoring.com\/nl-nl\/optimalisatie-geverifieerde-alarmen\/","title":{"rendered":"Optimalisatie geverifieerde alarmen"},"content":{"rendered":"<p>Bij SMC investeren we continu in een snelle, zorgvuldige en kwalitatief betrouwbare alarmopvolging van onder andere brand-, overval en inbraakmeldingen. Met de <a href=\"https:\/\/www.kiwa.com\/nl\/nl\/diensten\/certificering\/en-50518-monitoring-and-alarm-receiving-centre\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">overstap naar de Europese norm EN50518<\/span><\/a> hebben we onze alarmverwerking verder verbeterd, zodat meldingen met de hoogste urgentie nog sneller de juiste aandacht krijgen.<\/p>\n<p>Binnen onze alarmopvolging hebben brand- en overvalmeldingen de hoogste prioriteit. Inbraakmeldingen, sabotagealarmen en volledige verbindingsuitval hebben prioriteit 2.<br \/>\nIn de praktijk blijkt dat meer dan 99% van de inbraakalarmen nodeloos is, vaak door bedieningsfouten of technische storingen. Deze meldingen vragen nu veel aandacht van onze centralisten, terwijl die juist nodig zijn voor \u00e9chte alarmen. Daarom heeft SMC binnen het Alarm Management Systeem (AMS) een slimme optimalisatie doorgevoerd.<\/p>\n<p>Wanneer sprake is van een re\u00eblere inbraakindicatie, bijvoorbeeld bij een doormelding van een tweede afwijkende zone binnen 2 minuten, herkent ons systeem dit direct. De melding krijgt dan automatisch een hogere prioriteit en valt extra op voor de centralist, zodat deze snel en gericht actie kan ondernemen.<\/p>\n<p>Alarmen die zeer waarschijnlijk nodeloos zijn, worden nu automatisch door het AMS verwerkt en geregistreerd. Hierdoor hoeven klanten of bewakingsdiensten niet onnodig te worden gebeld en blijven onze centralisten optimaal beschikbaar voor <a href=\"https:\/\/staging.smc-monitoring.com\/nl-nl\/alarmcentralediensten\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">meldingen met de hoogste prioriteit, zoals brand-, overval- en geverifieerde inbraakmeldingen.<\/span><\/a><\/p>\n<p><strong>Extra service<\/strong><br \/>\nBinnenkort voegen we hier een extra service aan toe: wanneer een inbraakalarm automatisch is verwerkt, ontvangt de contactpersoon automatisch een sms. Zo blijft deze altijd ge\u00efnformeerd, ook als handmatige behandeling niet nodig is.<\/p>\n<p>Voor u als installateur betekent dit een nog sterkere alarmketen:<\/p>\n<ul>\n<li>\u00e9chte alarmen worden sneller herkend;<\/li>\n<li>urgente meldingen krijgen voorrang;<\/li>\n<li>de druk op onze meldkamer neemt af waardoor meer aandacht voor echte alarmen;<\/li>\n<li>contactpersonen blijven direct ge\u00efnformeerd;<\/li>\n<li>de kwaliteit van de alarmopvolging verbetert verder.<\/li>\n<\/ul>\n<p>Voor uw klanten betekent dit meer vertrouwen in de alarmopvolging.<\/p>\n<p>Bij SMC geloven we in een sterke samenwerking met onze installateurs. Door techniek, slimme software en praktijkervaringen te combineren zorgen we samen voor een effici\u00ebnter en effectiever alarmproces. Met meer focus op wat echt belangrijk is: snel handelen bij werkelijke dreiging.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Met de overstap naar de Europese norm EN50518 hebben we&hellip;<\/p>\n","protected":false},"author":26,"featured_media":14022,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"categories":[9],"tags":[25],"class_list":["post-14016","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nieuws","tag-nieuws-installateurs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Overstap naar de Europese norm EN50518 | SMC Alarmcentrale<\/title>\n<meta name=\"description\" content=\"Met de overstap naar de Europese norm EN50518 hebben we onze alarmverwerking verder verbeterd. Meer weten? 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