An integrated map platform that visualises vehicles and personal safety devices in a single interface. They offer a range of lone worker products for personal duress and vehicle-based monitoring purposes. Their solutions vary between devices that can offer Cellular or Satellite tracking technology and services such as Manual Duress, Inactivity Detection, and Timed Check-In. All the below solutions send a duress alert back to SMC’s two A1-R1A graded control rooms which trigger our staff to follow the customer’s specific emergency action plan, all whilst utilizing the Smartrak mapping portal to track the end customer’s location.
SMC and Smartrak have also succeeded by combining this technology with video monitoring solutions to help protect victims of domestic violence.
Vehicle Based Solutions – Emergency Dash Switch and Duress Pendant
Commonly matched up with staff such as water/gas meter readers and animal control staff, the emergency dash switch ensures that even if a staff member cannot make a call or doesn’t want to escalate a situation, they can still signal for assistance.
This, combined with Smartrak’s Duress Pendant, which leverages RF (radio frequency) communication back to the in-vehicle AVL to transmit duress all within a 200-metre radius, ensures the end customer has multiple ways to trigger duress if required.
Mini PL
The Mini PL provides discrete personal safety to staff operating in at risk roles. Due to the small form factor and design, it is easily mistaken as a remote, used extensively in urban environments for staff doing offsite visits, i.e. outpatient check-ups by nurses or real estate agents doing open for inspections.
Key Features:
Personal locator
Extensively used by emergency services and law enforcement agencies, the Personal Locator provides core personal safety support via GPS tracking and duress functionality. Administrators in the office can easily track the device and learn the user’s location. A simple duress button can discretely trigger an alert monitored by our two A1-R1A graded control rooms.
Key Features:
Protector Ex
We support the welfare of field staff who operate in volatile, high-risk environments such as gas refineries, mines, farms, and chemical storage facilities. The intrinsically safe rating ensures the Protector Ex is safe to use around volatile gasses, powders, or liquids without risking static electricity or heat discharge from the device igniting the surrounding volatile materials—the features at the same as the Protector Pro, but with the intrinsically safe certification.
Key Features:
* SMC only provide the monitoring of the above solutions. Bureaus are required to reach out directly to Smartrak for equipment purchases.
For more information about the Smartrak range of products, please click the below icon to be redirected to the supplier’s website.
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We are a market-leading security monitoring provider offering a wide range of services to meet the needs of our customers. We pride ourselves on our ability to push boundaries, set high standards and deliver on our promise to our customers that we will keep their people and property safe 24/7, 365 days a year.
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