SMC Monitoring takes great pride in our team, especially our front-line team and our monitoring operators. Our operators respond to alarm events, receive customer service training, and maintain basic troubleshooting skills to assist customers with first-level alarm complications. We provide Trade Practices and Privacy Act awareness and training in the various monitoring and communications equipment that we utilize.
Monitor
We provide alarm monitoring solutions for business and residential applications of all sizes. We partner with security system specialists who connect their clients to our monitoring services so we can respond to alarm signals 24/7.
Alerts
SMC Monitoring operates 24 hours a day, 7 days a week for two ULC certified Monitoring Centers.
Respond
SMC Monitoring utilizes advanced technologies, robust procedures and continuous training, to provide the most dynamic, personalized and professional monitoring and response services for our customers.
Expert support
SMC is one of the best-known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.