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Sinds jaar en dag staat SMC garant voor beveiligingsdienstverlening op hoog niveau. Door te blijven vernieuwen en aandacht te hebben voor kwaliteit handhaven wij dit niveau. Dit doen wij met een vast team van centralisten 24/7 per dag, 365 dagen per jaar.

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Custodian » Fire Alarm Monitoring

25% OF FIRE DAMAGED BUSINESSES NEVER RECOVER FROM A FIRE*

Fire Alarm Monitoring

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Reliable protection, trusted partnership 

 

SMC provides professional fire alarm monitoring services that help installers offer greater value, stronger protection, and peace of mind to their customers. From our NSI Gold-approved Alarm Receiving Centre (ARC) in Nottingham, we monitor over 70,000 fire alarm systems across the UK and Ireland. 

Our experienced agents are on call 24/7 to handle alarm activations quickly and professionally. Every activation is assessed, verified, and escalated according to your customer’s defined plan, ensuring the right response, without delay. 

With full accreditation and industry-standard resilience, our monitoring service gives fire installers the confidence to offer their customers more than just compliance; it enables them to offer a smarter, safer, more complete solution. 

 

Partner with SMC for Fire Alarm Monitoring Partner with SMC for Fire Alarm Monitoring

Why fire alarm monitoring matters to your customers 

 

A fire alarm can only go so far on its own. Without active monitoring, there’s no one to respond when a building is empty or when lives and assets are at risk outside working hours. 

SMC’s monitoring service adds real-time response to the fire systems you install, helping your customers: 

  • Detect and respond to fire risk even when the premises are unoccupied 
  • Protect staff, stock, and business continuity 
  • Meet regulatory requirements and insurer expectations 
  • Receive timely support in line with their pre-agreed escalation plan 
  • Gain peace of mind knowing their property is monitored round the clock 

With verified monitoring in place, your customers don’t just meet minimum safety standards—they take active steps to protect people, property and business continuity. 

The risks of leaving systems unmonitored

 

Many businesses mistakenly believe that a fire alarm alone is enough to protect them. But without monitoring, there’s no guarantee that anyone will be alerted when the system activates. 

Leaving fire systems unmonitored exposes end users to real risks: 

  • Delayed response if an alarm triggers outside working hours 
  • Greater property damage if a fire goes undetected 
  • Non-compliance with regulations in higher-risk or multi-occupancy buildings 
  • Invalidated insurance if early warning or verification protocols are not met 
  • Increased liability if lives are put at risk through preventable delays 

As an installer, offering monitoring helps protect your customers and strengthens your reputation as a trusted, forward-thinking provider. 

The commercial benefits for fire alarm installers 

 

Adding SMC’s fire alarm monitoring to your offering can help you win more work and build longer-term client relationships. 

Here’s how it benefits your business: 

  • Differentiate your offer with a complete, value-added solution 
  • Improve customer retention through ongoing service provision 
  • Create new revenue streams with minimal setup and support required 
  • Strengthen your reputation by aligning with an NSI Gold-approved monitoring partner 
  • Reduce customer disruption with online VRT testing and scheduling through <<<TOUCH>>.  

We provide the infrastructure, support, and accreditation so you can focus on installing quality systems with a monitoring partner you can trust. Give your customers the safety, support, and confidence they deserve while creating new opportunities for your business.  

Contact our team to discuss how SMC can support your fire alarm installations with professional, accredited monitoring services.  

 

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SMC: jouw partner in veiligheid

Sinds jaar en dag staat SMC garant voor beveiligingsdienstverlening op hoog niveau. Door te blijven vernieuwen en aandacht te hebben voor kwaliteit handhaven wij dit niveau. Dit doen wij met een vast team van centralisten 24/7 per dag, 365 dagen per jaar.

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SMC: jouw partner in veiligheid

Sinds jaar en dag staat SMC garant voor beveiligingsdienstverlening op hoog niveau. Door te blijven vernieuwen en aandacht te hebben voor kwaliteit handhaven wij dit niveau. Dit doen wij met een vast team van centralisten 24/7 per dag, 365 dagen per jaar.