SMC provides professional fire alarm monitoring services that help installers offer greater value, stronger protection, and peace of mind to their customers. From our NSI Gold-approved Alarm Receiving Centre (ARC) in Nottingham, we monitor over 70,000 fire alarm systems across the UK and Ireland.
Our experienced agents are on call 24/7 to handle alarm activations quickly and professionally. Every activation is assessed, verified, and escalated according to your customer’s defined plan, ensuring the right response, without delay.
With full accreditation and industry-standard resilience, our monitoring service gives fire installers the confidence to offer their customers more than just compliance; it enables them to offer a smarter, safer, more complete solution.
A fire alarm can only go so far on its own. Without active monitoring, there’s no one to respond when a building is empty or when lives and assets are at risk outside working hours.
SMC’s monitoring service adds real-time response to the fire systems you install, helping your customers:
With verified monitoring in place, your customers don’t just meet minimum safety standards—they take active steps to protect people, property and business continuity.
Many businesses mistakenly believe that a fire alarm alone is enough to protect them. But without monitoring, there’s no guarantee that anyone will be alerted when the system activates.
Leaving fire systems unmonitored exposes end users to real risks:
As an installer, offering monitoring helps protect your customers and strengthens your reputation as a trusted, forward-thinking provider.
Adding SMC’s fire alarm monitoring to your offering can help you win more work and build longer-term client relationships.
Here’s how it benefits your business:
We provide the infrastructure, support, and accreditation so you can focus on installing quality systems with a monitoring partner you can trust. Give your customers the safety, support, and confidence they deserve while creating new opportunities for your business.