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Services » Business Efficiencies Services » Video Patrols

SCHEDULED VISUAL CHECKS WITHOUT THE NEED FOR SITE VISITS

Video Patrols

Scheduled visual checks without the need for site visits 

 

Some businesses choose to monitor their intruder alarms but not their CCTV systems around the clock. For these customers, periodic site checks may still be needed to ensure everything is in order—especially during closures or quiet periods. 

SMC’s Video Patrols service provides a simple, reliable solution. Our agents connect to the site’s CCTV network at pre-agreed times and remotely inspect all available camera feeds. If anything appears out of place, we act according to a clearly defined escalation plan. 

This service gives business owners peace of mind and saves them the time, cost, and inconvenience of travelling to site for routine checks. 

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How Video Patrols work 

 

Video Patrols are scheduled in advance and carried out by trained SMC monitoring agents. They are ideal for: 

  • Extended closures, such as during holidays or shutdowns 
  • Sites in remote or difficult-to-access locations 
  • Businesses that want visual reassurance without full CCTV monitoring 

During a patrol, our agent will: 

  • Log into the site’s CCTV network at the scheduled time 
  • Review footage from all available cameras 
  • Check for visible issues, such as open windows, water leaks, storm damage, or signs of animal activity 
  • Record and report any concerns in line with the escalation procedure 
  • Confirm to the customer that the site is secure, or flag anything requiring attention 

Confidence while your site is closed

 

Video Patrols help ensure that business owners return to their premises without unwanted surprises. By replacing physical site visits with efficient, remote inspections, this service: 

  • Reduces operational costs and time spent on low-risk callouts 
  • Supports continuity by spotting problems early 
  • Offers practical reassurance during periods of closure or low activity 
  • Enhances the value of existing alarm systems without requiring 24-hour CCTV monitoring 

 

Submit a short enquiry form today to learn how Video Patrols can strengthen your customer offering and provide visible peace of mind during critical periods. 

 

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