A SMARTER WAY TO MANAGE FIRE AND SECURITY ESTATES
TOUCH is SMC’s secure customer portal, designed specifically for fire and security installers. It gives you full visibility and control over your connected sites, helping you save time, stay organised, and deliver a smoother service to your end users.
Whether you’re commissioning a new system, updating keyholder details, or checking the status of a recent alarm test, TOUCH puts the tools you need in one convenient place. It is available 24 hours a day and works seamlessly across desktop and mobile devices.
TOUCH simplifies the day-to-day tasks that keep systems running and customers protected. Key features include:

TOUCH is designed for the way you work. It removes friction from routine processes and gives you more control over the services you provide. Every function is backed by SMC’s 24-hour monitoring infrastructure, so you can work quickly and confidently, knowing support is always available if needed.
Submit a short enquiry form today for a demo of TOUCH and discover how it can simplify estate management for your fire and security installations.